(no subject)

It's a little strange being your customer's customer. My company makes the software that Comcast, among others, uses to track, manage, and correlate data on their broadband systems. That includes technical support usage. I am a Comcast customer. So, coming home on Sunday exhausted from the Novice Schola, and finding our network nonfunctional, I called them up. It slowly dawned on me that the quick response when my tech support guy pulled up my information was probably from the optimizations I did in June, and when he said "let me check if there are any other outages in your area" I was tempted to tell him which link to click on. Fortunately our connection to the internet fixed itself before we got very far, but my perspective still underwent about 180 degrees of rotation.